Privacy Policy

At Taanga, we respect your privacy and are committed to protecting your personal information.

When you place an order or contact us, we may collect your name, email address, phone number, shipping address and payment details (processed securely through our payment providers).

We use this information to:

  • Process and deliver your order
  • Contact you regarding your purchase
  • Respond to customer enquiries
  • Improve your shopping experience

We never sell or share your personal information with third parties, except where necessary to process your order (such as payment providers and delivery companies).

Our website may use cookies to improve your browsing experience.

 

Returns & Exchanges

At Taanga, every piece is carefully handcrafted in small batches.

We do not offer refunds or returns.

If you wish to exchange an item, please contact us within 7 days of receiving your order. Exchanges are only accepted for items that are unworn, unused and returned in their original condition with all tags attached.

Customers are responsible for return shipping costs unless the item received is faulty or incorrect.

Please note that slight variations in embroidery, print and colour are part of the handmade nature of our products and are not considered faults.

For exchange requests, please email taangalife@gmail.com
Vintage illustration of a large archway with people and a horse-drawn carriage in front